If you are reporting a problem, please do not forget to mention your team ID and, if applicable, the cyclist ID. This is the number between brackets that you can see on the team and cyclist page, next to the name.
If you do not mention these, there is no way I am able to find out where to search and correct the problem.
"Few people understand the psychology of dealing with a highway traffic cop. Your normal speeder will panic and immediately pull over to the side. This is wrong. It arouses contempt in the cop-heart. Make the bastard chase you. He will follow." - Raoul Duke